Shipping policy

At Easy Bidet Co, we are committed to providing a seamless shopping experience from start to finish. Our shipping policies are designed to ensure your products arrive safely, quickly, and conveniently.

Processing Time

  • All orders are processed within 1-2 business days from the date of purchase, excluding weekends and holidays.

  • Orders placed after 3:00 PM EST will be processed on the next business day.

Shipping Methods

We offer various shipping options to ensure that your order arrives in a timely manner:

  • Standard Shipping (5-7 business days)

  • Expedited Shipping (2-3 business days)

  • Express Shipping (1-2 business days)

Shipping times may vary depending on your location and the availability of the product.

Shipping Rates

  • Free Standard Shipping on orders over $100 within the United States.

  • Flat rate shipping fees apply for orders under $50. The exact rate will be calculated at checkout based on your shipping address.

International Shipping

We currently offer international shipping to select countries. Shipping rates for international orders will be calculated at checkout. Please note that customs fees or import duties may apply and are the responsibility of the recipient.

Order Tracking

Once your order has been shipped, you will receive an email with tracking information. You can track your order through the shipping carrier's website to stay updated on its journey to your doorstep.

Address Issues

Please ensure that the shipping address provided is accurate and complete. Easy Bidet Co is not responsible for packages lost due to incorrect or incomplete address information. If there is an issue with your shipping address, please contact us immediately before the order is processed.

Lost or Damaged Packages

If your package is lost or damaged during transit, please contact us within 7 days of receiving your tracking information. We will work with the shipping carrier to resolve the issue and ensure that you receive your product.

Returns & Exchanges

Please visit our Returns & Exchanges page for more information on how to return or exchange your order.

If you have any further questions, feel free to contact our customer service team at support@easybidetco.com.

Thank you for choosing Easy Bidet Co!